Uncategorized

14 Oct

We’ve all been there — mid-conversation on a bad cell connection, your own voice bouncing back through the line half a se...

14 Oct

Introduction: Why Outcome Metrics Matter Too often, teams and leaders alike find themselves buried in productivity metrics that don’t ...

06 Aug

Learning from Software Development John Miller, Dwayne Stroman When we think about Agile and SAFe® (Scaled Agile Framework) in the ha...

19 Feb

(originally published February 9, 2018) The Problem Value Stream Mapping is a great technique to understand how an organization deliv...

19 Feb

(Originally published July 7, 2020) W. Edwards Deming's taught us that, in his experience, 94% of the problems are with the syst...

Services